My Experiences with Clay Christensen

I am sad to hear of Clay Christensen’s passing. For those who don’t already know, Clay was one of the most famous business gurus in the world, and one whose work should be of special interest to economists. I have written many blog posts and one Quartz article related to Clay and his work:

Let me tell you how I became such a fan of Clay Christensen. Plane tickets used to be relatively more expensive than they are now. When I was headed to Harvard as a freshman in 1977, I wanted to save money by carpooling from Utah out to Cambridge, Massachusetts. My parents helped me connect with Clay Christensen, who was headed out his first year of the Harvard MBA program. Because the MBA program started a week or so before the Harvard College semester, and I couldn’t get into the dorm that early, I stayed at Clay’s apartment for that time after we got there. (That was when I first learned about decision trees and backwards programming: from the advance homework the MBA program had given Clay.)

Spending that time with Clay gave me a lasting impression. I filed Clay in my mind as one of the kindest human beings I have ever known.

After spending all that time with Clay, I had only passing interactions with him for many years, primarily saying “Hi” at multi-congregation Mormon Church events. Then, after I began blogging, I discovered Clay’s books (many of them coauthored) on disruptive innovation. As you can see above, that work has been a major influence on this blog.

I had an email exchange with Clay after I published “In Defense of Clay Christensen: Even the 'Nicest Man Ever to Lecture' at Harvard Can't Innovate Without Upsetting a Few People” in Quartz. He was a bit puzzled by the criticism I was addressing and disputed Jean-Louis Gassée’s factual claims.

My one other interaction with Clay was indirect: my daughter Diana took his class when she was a student at Harvard Business School. Her reports only reinforced what I had thought of Clay Christensen since 1977: one of the best people I have ever known.